Support
Qualitative service is the keystone of stable work of any information system and, as consequence, success of your business. We realize what even short-term failure of information system can lead to infringement of technological process and essential financial costs. For this reason we give a close attention to rendering of qualitative services on technical support and support of the developed software.
Support services include:
- Users consultation
- Hot line - diagnostics of problems and recommendations how to fix
- Preventive maintenance
- Technological audit of systems operation
- Development and updating of forms and reports
- The remote support on telecommunication channels, including phone, e-mail, instant messengers (ICQ, Skype, GoogleTalk)
For today we can offer you serveral variants of support and support of your information system:
- Online-support
- Basic technical support
- User's service
